Uber Technologies is an American company that was
created in 2008 by Travis Kalanick and Garrett Camp aiming to unite people who
need to travel with car drivers able to ride them. The first trip was made in
2010 in the city of San Francisco, where it is currently headquartered, and
since then, the service has not stopped growing and expanding throughout the
The system works
through a mobile application that can be downloaded to smartphones. Through a
geolocation technology, identifies drivers who are closest and sends them to
pick up the passenger. Also, it has developed a transport logistics service
connecting various points in the city.
Uber is basically a
technology company that connects consumers with independent providers of ride
services, restaurants and food delivery, public transportation network, e-bikes
and other mobility options. With this same technology and concept, it connects
shippers with carriers in the freight industry. It has also dabbled in
autonomous vehicle management and other solutions for the daily life of users.
With 22,000 employees,
the company generated annual revenues of $ 12.9 billion in 2019. Uber’s main
market is the United States, where it leads the ride-hailing business with 69% share and 41.8 million
users. Its biggest competitor is Lyft, which in February 2020 had 30% of the
market share. Brazil is the second market, where it registers 17 million users;
London is the main city in Europe with 3.5 million, and in India it exceeded 5
million in 2017.
service is Uber’s main source of income. It consists of connecting consumers or
passengers with drivers who have different vehicles such as cars, motorcycles,
minibuses or taxis. It also has a segment called U4B for Business.
have their vehicle and register in the app after submitting a register form and
some identity and security documents required. Then for each ride they pay a
fee to Uber and receive ratings from customers. From the application, the
passenger can see before boarding the vehicle, how much the trip will cost, who
will be the driver and know their previous qualifications. It takes cash or
credit card as payment methods.
service allows consumers to locate restaurants and food stores near them to
order or pick it up themselves. It works with an online payment system that
facilitates the exchange. In the United States, it is one of the most popular
devliery mobile applications.
proposal connects carriers with shippers through the platform developed by
Uber, where the advantage is that the price is transparent and the service can
be reserved in advance.
segment, Uber provides an investment space for users to put money for the
development of different mobility services. Among them, stand out the dockless
e-bikes and e-scooters, Transit, and UberWorks, among others.
Lyft is the peer-to-peer
transportation network that has been operating in the United States and Canada
since 2012. The system works through an application that is installed on mobile
devices and allows people who need transportation to connect with drivers of
vehicles closer and ready to carry them.
company has expanded the transport offer in some cities, allowing access to
shared bicycles and scooters, the development of autonomous vehicles and car
rental. In 2019, Lyft registered 23 million users and each year increases its
revenue. With 5,683 employees, it reached revenues of $ 3.6 billion, achieving an annual
increase of 68%.
Didi is the largest mobile
transportation platform in China, with operations throughout the Asian
continent, in addition to Latin America and Australia, where it has also made
commercial alliances with other companies such as Uber, Lyft, Grab, Careem, and
Taxify. The startup was born in 2015 from the merger of Didi Dache and Kuaidi
Dache, and today it employs 11,400 people.
currently serves 550 million users, and its thousands of drivers make 10
billion trips a year. In 2019, it generated annual revenues of $ 9.5 billion. In addition to car
travel, the company operates other services such as taxi, express, bus,
designated driving, enterprise solutions, bike-sharing, e-bike sharing,
automobile solutions, and food delivery.
Grab is a Malaysian mobile
technology company, which was created in 2012 by Anthony Tan under the name of
GrabTaxi, to provide the mobility service. What was born as a start-up, was
soon available in 21 cities in Southeast Asia and by 2015, it had already
attracted $ 340 million in funding. Today, it is the biggest ride-hailing app
in that region.
years after its launch, it has expanded to various services, connecting
millions of consumers with car drivers, vendors, and businesses. Grab employs
6,000 people and in 2018 reached annual revenues of $ 1.1 billion. That same year, 2.2
billion connected trips were made through the app.
Ola Cab is the largest
ride-hailing platform in India, operating in 250 cities in that country,
Australia, New Zealand, and the UK. Created in 2010 by Bhavish Aggarwal and
Ankit Bhati, it provides mobility services to millions of people. It has about
1.5 million driving partners and makes 1 billion trips every year. In 2018, it
reached revenues of $ 310 million with its 7,000
app allows access to mobility solutions, connecting users who want to travel
somewhere with drivers of different types of vehicles. The company’s core
business is complemented by its electric vehicle arm, Ola Electric, freight arm
Ola Fleet Technologies and Ola Skilling, which provides opportunities for
millions of young people in India.
Cabify is the transport
startup that was founded in Spain in 2011 by Juan de Antonio, and has grown to
be available in 100 cities of 12 countries. Today, it employs 1,500 people and
in 2019, it generated annual revenues of $ 144 million, doubling the figure
reached in 2018. More than 200,000 drivers are registered in the application.
platform connects users who want to travel with the closest vehicle drivers,
who independently own and operate as service providers. Credit cards, PayPal
and cash are accepted as means of payment. It is characterized by being a
Premium service and the drivers are dressed formally to provide professional
attention. Also, it operates delivery through Cabify Express with moto-taxis,
Cabify Taxi, to access local taxis, Cabify City and Cabify Bike.
Careem is the most relevant
ride-hailing service in the Middle East, which was launched in 2012 and is now
available in more than 100 cities in 14 countries in that region, in addition
to Africa and South Asia. Its main markets are Egypt, Jordan, Pakistan, Saudi
Arabia, and UAE. In the first quarter of 2020, Uber announced its acquisition
for $ 3 billion.
creation, Careem has aimed to facilitate the means of transport for people in
these regions, where this type of service is not well developed and where
transportation can become a real problem. Years later, it expanded service
offering to include food delivery, bus services, and credit transfer. The
company has 3,000 employees and generates 1 million job opportunities in the
cities where it is available.
Bolt is the ride-hailing
platform that was created as Taxify in Estonia in 2013 by Marcus Villig who, at
just 19 years old, became the youngest European entrepreneur to found a company
valuated in $ 1 billion. In 2019, the company changed its name to Bolt and
incorporated scooter sharing and food delivery services.
transportation service is available in 35 countries in Europe and Africa and
continues to expand to more territories year after year. With 771 employees, in
2018 it reached annual revenues of $ 89 million, tripling the figure
of 2017. That same year, 30 million trips were made with the platform, which is
served by more than 1 million drivers.
Yandex.Taxi is the service that
connects taxis with passengers, that was created in 2011 by Yandex, the largest
Russian technology company that employs more than 10,000 people and generates
annual revenues of $ 2.8 billion. In 2018, the group
announced a merger with Uber for the territories of Russia, Armenia,
Azerbaijan, Belarus, Georgia, and Kazakhstan, creating a new brand called MLU B.V.
incorporated in the Netherlands. This operation is also managed by the food
delivery service, Yandex.Eats and the self-driving car division.
operates in 17 countries around the world, where Russia is the main market.
Since it was born, revenues have increased year by year at rates close to 350%
and it has already overpassed 1 billion rides. The service is based on a
navigation system, mapping, and route technologies developed by itself, together
with a distribution system based on machine learning to reduce the waiting time
of drivers and provide faster service to users.
Via is a transportation
services company that was created in the United States by Daniel Ramot and Oren
Shoval. Today, it operates in New York, Chicago, Washington DC, and some cities
in Europe, reaching 20 countries. Also, it owns ViaVan, the joint venture with
Mercedes-Benz Vans for the sharing travel service. With 70 million trips
already completed, the company generates annual revenues of $ 6.34 million.
mobile app connects multiple passengers going to the same place with Premium
vehicle drivers willing to ride them. Its technology is available at various
points around the world through deals with public transportation agencies,
private transit operators, taxi fleets, private companies, and universities.
Gojek is a Southeast Asian
technology company, which was created in 2010 by Indonesia’s Nobody Makarim.
The company was born as a motorcycle taxi service, called Ojek, very frequently
used in that country, which was administered and coordinated manually. In 2015,
he created his mobile app that allowed the entire process to be automated.
it already had more than 100 million in its 20 products, including food
delivery, commuting, digital payments, shopping, and more. The company is
valued at $ 1 billion and has 2 million
The top 10 Uber competitors are: Lyft, Didi Chuxing, Grab, Ola Cab, Cabify, Careem, Bolt, Yandex.Taxi, Via, Gojek. Together they have raised over $ 17 billion between their estimated 45,571 employees. Uber has 22,000 employees and is ranked 1st among it’s top 10 competitors. The top 10 competitors average 4,557.
San Francisco, CA, USA
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Darrell Burges - Business Analyst & Technical Writer
Darrell Burges is a skilled business analyst and a technical writer for WCS. Based on his 5+ years of experience, he writes in-depth articles about competing companies and encourages individuals to explore alternatives in the business world. He is the one who knows how to engage you in the world of competitors and explain complex concepts in simple terms.