For any company, customer feedback is invaluable, because it allows them to gauge the level of satisfaction their customers are receiving from their current products and services, and develop ways to improve customer experience.
Kroger’s Supermarkets uses www.krogerfeedback.com to collect feedback from its customers. As a Kroger’s customer, you can provide your feedback online, and in return for the time you take out to fill the survey, you get the chance to win prizes, including a cash prize, gift cards, fuel cards, and discount coupons.
Let’s take a look at how to go about the feedback survey.
www.krogerfeedback.com Customer Survey Requirements and Details
The United States except Florida, NY, Rhode Island
Receipt Valid For
www.krogerfeedback.com Survey Rules
Only one entry is allowed against every receipt.
You cannot transfer the prize.
Employees and associates of Kroger are not allowed to participate.
Your Kroger shopping receipt with the survey code printed on it.
A valid email address
A desktop, laptop, tablet, or smartphone with good internet connection
You must be able to provide feedback in English or Spanish
How to Participate In the www.krogerfeedback.com Survey
There are two options to take part in this survey: online or mail-in.
Let’s look at the steps for both.
Step 1: Open the Survey
To take part in the survey, head over to www.krogerfeedback.com. You will first see a page that will ask you to input information from your purchase receipt to be given access. This includes the date and time, as well as the receipt code/entry ID. Once you have entered the required information, you can access the survey. If you do not have the survey access code printed on your receipt, you can click a link to address this concern.
Step 2: Complete the Survey
Once you enter the survey, you will see the survey questions. The questions will be about your experience at the store in terms of shopping, ambiance, services, etc. You may also be asked about the purchases that you made there. The point is to collect positive and negative feedback so that they can get a better idea of how well they are serving their customers. Make sure to answer these as honestly as possible so that Kroger can improve their services.
The feedback form is very simple and easy to fill out, and the questions are structured as rating scales or check-box options, and thus do not take very long to answer. The site is also optimized for mobile, so you can use your phones to fill it out on the go!
Step 3: Submit the Survey
Once you’ve answered all the questions, you will be asked to enter your personal information, such as name, address, contact info, etc. The company will use the information to contact you in the event that you are the lucky winner.
For those of you who do not have the option to take the www.krogerfeedback.com feedback survey online, you can fill out the mail-in survey form. For mail-in feedback, you do not have to make a purchase. All you need to do is fill out the feedback postal card and write your name, email, address, and phone number, and mail it to the following address: Customer Survey Monthly Sweepstakes, PMI Station, PO Box 3547, Southbury CT 064883547.
With this, you will be entered into the feedback survey and will be eligible to be included in the monthly sweepstakes to win prizes.
You can take part in the survey as many times as you want – whether it is online, or offline. Remember, you will have to send mail or fill the survey for every entry.
Winners for the sweepstakes are announced at the end of every month, and you will be contacted on the details you provide if you are the winner, so make sure you fill the information out correctly.
Surveys Similar to www.krogerfeedback.com
Kroger is an American retail company that has been operating since the late 1880s. It is one of the largest supermarkets in the US, and many Americans rely on it for their monthly groceries and shopping. By entering their feedback survey, you can get discounts on your shopping and save on fuel, as well as win large cash prizes!
Often, stores and companies have open feedback options, such as a customer care hotline that you can call, or perhaps send off a quick email. Most times though, going through this entire process can be a drag, especially since it takes up so much time, and you don’t get to see any immediate benefits in return. This is why many companies, including Kroger’s, are now opting for feedback surveys that offer incentives.
Using Kroger’s feedback survey, you can tell the company about your shopping experience at their stores. In return, you get the chance to win some amazing prizes. It is a win-win situation, with you providing feedback and getting prizes in return, as well as the company itself getting valuable information on how they can improve their services so that they can provide a better experience the next time you visit the store.