Jack in the Box fans through this survey get the chance to suggest changes that will improve their experience. In doing so, they also get free tacos. All they have to do is give their honest feedback to the establishment. This article will provide guidance on how to do it.
To participate in the www.JackListens.com client feedback survey, you have to make a purchase at any of the participating Jack in the Box outlets. On answering questions on the service and meal you had from the outlet, you will be rewarded with two free Tacos with your next purchase. However, the offer is only valid for seven days after the survey.
The survey can only be accessed and taken online with no mail-in alternative. The survey is limited to a single person for every receipt. The receipt received after the purchase is required to access the survey, however, it is required that the receipt is not older than three days.
Two free Tacos with your next purchase
One person for every receipt
Receipt Valid For
www.JackListens.com Survey Rules
Only people over the age of 18 are allowed to participate
Only legal residents of the United States of America are allowed to participate
Jack in the Box employees are not allowed to participate
The offer cannot be combined and used in conjunction with another offer
The reward cannot be transferred from one person to the other
Only one entrant is allowed per receipt
Any emergent taxes from the reward lie solely on the participant
The reward cannot be exchanged for money
All participants are required to have a workable knowledge of either English or Spanish
All entrants should have access to a stable and reliable internet connection
Participants should have five to ten minutes to give the www.JackListens.com survey answers
Entrants should be able to remember their experience at the Jack in the Box outlet they made the purchase
The participants should have a smartphone, tablet, or internet-capable computer to access the survey
The participants should have a valid email ID
Participants should also have a working phone number
Participants are required to accept the responsibility of any taxes that could be tied to the reward of the survey
All entrants can only access the survey online, there are no alternatives
You will see a prompt for you to enter a 14-digit code to access the survey. This code is found on the receipt you received after making your purchase. If the code is denied, this could be that the receipt is older than three days.
Continue and select the location of your visit. Proceed to click “yes” for the next interface.
Proceed to enter the time and date of your visit. Both the details will be outlined on your receipt. Then choose the service you used, this could be Drive-Thru, Carry Out or Dine-In.
Click “next”, and answer the questions on your experience as per how you remember the service was. Think specifically about your order and your experience.
Click the “next” button. You will see an interface that will ask you to rate the level of satisfaction you experienced with the service.
After answering several questions throughout the survey, you will be prompted to enter your email ID and phone number. This data will be used to alert you on any discounts and promotions the company could have in the future. They will also alert you to any other survey you could participate in the future.
On completing the survey, you will be issued a validation code that you should write on your receipt. Within the next seven days, take the receipt for your next Jack in the Box visit. The receipt will get you two free tacos with your next purchase.
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About Jack in the Box
Founded in the early 1950s by Robert Peterson, the restaurant chain has grown to be one of the largest burger chains in the United States of America. They have managed to expand to over 2100 outlets across 21 states. Since they now deliver, their reach has now expanded since they are not tied down by a physical location.
The burger business, especially in the United States is quite competitive. The burger chain has managed to break through the competition with its wide line of burgers like the Jumbo Jack and the Ultimate Cheeseburger. They have, however, made sure not to limit themselves as they have multiple offerings like ice cream, breakfast biscuits, chicken nuggets, and tacos.
The company’s business model has been helpful in its expansion. Out of the over 2000 Jack in the Box outlets, only about 130 are owned by the company, the rest are owned by individuals as franchises. This model allows for the rapid expansion of the chain, however, it limits the organization’s ability to gather feedback on the food and services on offer.
Jack in the Box is an occasional pleasure for a lot of their consumers. The chain is a one-stop-shop to satisfy your hankering either for a burger, ice cream, or even a taco. This goodwill has not come easily as the chain has existed for over 70 years, fending off competitor after competitor in that time.
To remain relevant, the chain has had to change from time to time to serve the changing demographics of the time. This has been particularly difficult considering most of the outlets are owned by individuals, not the parent company. The company has found a solution leveraging the internet to get immediate and relevant feedback from their consumers.
The www.JackListens.com feedback motivates changes that best reflect what the consumers want. It allows them to be a lot more flexible to the changing business environment. The participants are appreciated for their feedback with free food, which is good for consumer loyalty.